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Unified Commerce

30 December 2025

5min

Amal Mohsen, Head of Customer Care & Success, Orisha Commerce

Interview- How Orisha Commerce’s Fastbot AI is revolutionizing support, removing pain points, and driving customer efficiency

By Orisha Commerce

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26 December 2025

11min

Customer service chatbots: why voice assistants are becoming essential in 2025

Discover how chatbots and voice assistants are transforming retail customer service in 2025: 24/7 availability, personalization, unified data, and omnichannel commerce.

By Orisha Commerce

Chatsbots headers

26 December 2025

11min

Customer service chatbots: why voice assistants are becoming essential in 2025

Discover how chatbots and voice assistants are transforming retail customer service in 2025: 24/7 availability, personalization, unified data, and omnichannel commerce

By Kelly Varela da costa

23 December 2025

11min

Web-to-store: 7 levers to drive customers back in-store

Turn your website into a store traffic driver: Web-to-store, phygital strategies, and synchronized POS + eCommerce + OMS to boost sales in 2025.

By Orisha Commerce

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13 November 2025

9min

How personalized in-store experiences will transform the shopping journey in 2025

Discover the trends and best practices in personalizing the in-store customer experience to optimize the shopping journey in 2025.

By Orisha Commerce

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20 August 2025

8min

Hyperpersonalization: use data to enhance customer engagement

Discover how to leverage data to offer each customer a unique experience through hyperpersonalization, boosting engagement and loyalty.

By Orisha Commerce

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6 August 2025

7min

Diversifying payment methods in 2025: cards, mobile, and wallets enhancing the customer experience

Discover the trends for 2025 in payments: what methods to offer, the role of the card, and how to meet customer expectations.

By Orisha Commerce

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10 July 2025

6min

Unified POS software: criteria for choosing a customer-centric POS system

Choose an effective POS solution: discover the criteria for a customer-centric POS and unified commerce.

By Orisha Commerce

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19 June 2025

9min

How to transition from an omnichannel strategy to unified commerce to enhance the customer experience

Discover how to go beyond omnichannel to deliver a seamless customer experience and drive an effective unified commerce strategy.

By Orisha Commerce

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17 June 2025

10min

AI and loyalty: transform the customer experience to generate more value for your business

Discover how AI enhances customer experience and strengthens business loyalty in retail through concrete strategies and tools.

By Orisha Commerce