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Customer experience

personalization-customer-experience-store
12 November 2025
9min

How personalized in-store experiences will transform the shopping journey in 2025

Discover the trends and best practices in personalizing the in-store customer experience to optimize the shopping journey in 2025.
By Orisha Commerce
ai-customer-loyalty
17 June 2025
10min

AI and loyalty: transform the customer experience to generate more value for your business

Discover how AI enhances customer experience and strengthens business loyalty in retail through concrete strategies and tools.
By Orisha Commerce
click-and-collect-advantage
13 May 2025
6min

Click-and-collect: enhancing the in-store customer experience

How to improve the customer experience with click-and-collect in unified commerce? Discover the benefits of this service.
By Orisha Commerce
17 April 2025
7min

Unified commerce: an essential strategy for the future of the retail sector and customer experience

Discover how unified commerce helps the retail sector adapt to new expectations and innovative technologies Slug: unified-commerce-future-retail-sector
By Orisha Commerce
28 March 2025
7min

Predictive data analysis: the key to optimizing inventory management and anticipating customer demand

Anticipate demand accurately with AI and predictive data analysis for optimized inventory and enhanced customer experience.
By Orisha Commerce
saas-security-unified-commerce
26 March 2025
6min

SaaS security: efficiently protect your data

Protect your data and secure your unified commerce. Discover the best practices to strengthen customer trust and prevent cyberattacks.
By Orisha Commerce
sustainable-products-customer-awareness
24 March 2025
8min

Approaches and tools to educate your customers about sustainable products

How to educate your customers about sustainable products, eco-friendly tools and strategies to adopt for performance and commitment.
By Orisha Commerce
seamless customer journey
21 March 2025
11min

The 4 best practices for a seamless customer experience and journey

Retain your customers with an exceptional experience! Discover the best practices for a seamless journey and guaranteed satisfaction.
By Orisha Commerce
Unified commerce streamlines the customer experience across all channels through real-time integration of sales, inventory, and data
14 March 2025
6min

Unified commerce, a smooth customer journey across every channel

Le commerce unifié fluidifie l’expérience client sur tous les canaux grâce à l’intégration des ventes, des stocks et des données en temps réel
By Orisha Commerce
Acheter en ligne et récupérer ses produits en magasin, ou inversement : aujourd’hui, les clients passent d’un canal de vente à l’autre sans même y penser. Avec 86 % des acheteurs qui effectuent une recherche en ligne avant d’acheter en point de vente physique¹, l’omnicanalité est devenue incontournable ces 10 dernières années.
3 March 2025
6min

E-commerce and physical stores: synchronize your points of sale for a seamless customer experience

Synchronize your inventory and sales channels to offer a frictionless customer experience and maximize your sales.
By Orisha Commerce