Customer experience Archives

30 December 2025

5min

Amal Mohsen, Head of Customer Care & Success, Orisha Commerce

Interview- How Orisha Commerce’s Fastbot AI is revolutionizing support, removing pain points, and driving customer efficiency

By Orisha Commerce

26 December 2025

11min

Customer service chatbots: why voice assistants are becoming essential in 2025

Discover how chatbots and voice assistants are transforming retail customer service in 2025: 24/7 availability, personalization, unified data, and omnichannel commerce.

By Orisha Commerce

personalization-customer-experience-store

13 November 2025

9min

How personalized in-store experiences will transform the shopping journey in 2025

Discover the trends and best practices in personalizing the in-store customer experience to optimize the shopping journey in 2025.

By Orisha Commerce

17 June 2025

10min

AI and loyalty: transform the customer experience to generate more value for your business

Discover how AI enhances customer experience and strengthens business loyalty in retail through concrete strategies and tools.

By Orisha Commerce

13 May 2025

6min

Click-and-collect: enhancing the in-store customer experience

How to improve the customer experience with click-and-collect in unified commerce? Discover the benefits of this service.

By Orisha Commerce

17 April 2025

7min

Unified commerce: an essential strategy for the future of the retail sector and customer experience

Discover how unified commerce helps the retail sector adapt to new expectations and innovative technologies Slug: unified-commerce-future-retail-sector

By Orisha Commerce