Support and maintain your solutions with our services
Operate and evolve with complete peace of mind
Explore our support and maintenance service offerings
Execute your daily operations with complete peace of mind, relying on the support of our experts. Resolve incidents and questions from your key users, and receive assistance for the analysis and execution of evolution and maintenance tasks for your solutions.
Provide excellent service to your users
Our support team can solve both functional and technical queries, as well as software issues (excluding the ones covered by your subscription) you may encounter.
- Answer faster to technical and functional enquires from business areas.
Manage incidents more efficiently with a severity based incident management.
Benefit from options like dedicated support resources that help to reduce the time needed to answer and manage submitted requests.
- Empower users with the knowledge and skills they need.
Optimize your maintenance costs
Increase maintenance efficiency and minimize interruptions in your operations.
- Reduce configuration and development efforts and costs.
Execute faster update and upgrade processes.
Gain speed to respond, analyze and solve incidents impacting your operations.
Be in control with monitoring by Orisha Commerce experts.
Discover other services to get the most from Orisha retail Chains
Managed Cloud & SaaS
Get the most out of Orisha Commerce in the cloud with professional cloud services from our experts.
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Implementation
Accelerate the implementation, migration, and adoption of our solutions with a combination of unique expertise and best practices provided by functional and technical experts from our company and our partners.
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Innovation
Stay ahead of competitors and get access to exclusive benefits from direct access to and communication with our Product Development organization.
Learn more