Your second-hand offering: from the first in-store corner to large-scale deployment
Transform your second-hand commerce initiatives into a sustainable and high-performing model.
What is the Second-Hand SaaS solution?
Openbravo Second-Hand is an omnichannel solution that allows retailers to easily implement and industrialize second-hand commerce.
Where existing tools reach their limits, Orisha provides a solution designed to manage the diversity of customer journeys, unique product references, and regulatory requirements.
Explore our Openbravo Second-Hand demo
Simplifying the deposit journey.
Key advantages of Openbravo Second-Hand software
Openbravo Second-Hand propels your ReCommerce strategy far beyond simple store management. Our software industrializes the deployment of second-hand at your network scale, synchronizing seller and buyer flows to transform every point of sale (POS) into a pillar of the circular economy.
Deploy second-hand at your network scale
Efficiently manage seller and buyer flows with a solution designed for all retail operational constraints and activity peaks.
Offer an omnichannel experience
Online quotes and appointment booking, all connected to the in-store experience.
Strengthen your customer engagement
Transform item trade-ins into a loyalty driver thanks to payouts in vouchers.
Optimize the profitability of your offering
Define prices using dynamic rules, adjusted according to product condition, demand, or seasonality.
Main characteristics
Explore all the features designed to deploy and operate second-hand in-store and online.
Complete buy-back and consignment journeys
Easily manage all journeys for resellers, buyers, and store teams.
Integrated regulatory compliance
Ensure compliance with legal obligations related to the sale of second-hand products (identity collection and history tracking), without additional administrative burden.
Sales associates: mobile & desktop experience
Provide store teams with a simple, modern, and efficient tool, aligned with daily standards.
Unique product reference
Manage the referencing of unique items (vs. standardized stock), with inventory tracked at the item level and customizable attributes such as condition, photos, provenance, etc.
Online product catalog
Power all your digital channels in real-time thanks to second-hand catalog distribution APIs.
Dynamic pricing management
Automatically adjust prices based on condition, demand, and context.
Click & Deposit
Allow customers to prepare their deposit online before finalizing it in-store.
A seamless deposit journey, from the closet to the inventory
The Openbravo Second-Hand module simplifies the deposit journey. In-store, everything is designed to simplify the lives of both sales associates and resellers.
Quick creation of a reseller profile or connection to the CRM to retrieve customer information.
Capture identity documents with front and back photos.
Registration of items individually, based on existing categories or unique categories created on the fly.
Product qualification (condition, photos) and price evaluation.
Signing of a consignment contract integrated into the journey.
FAQ: Frequently asked questions
Who is the Openbravo Second-Hand solution for?
The solution is intended for retail brands and store networks that wish to launch or develop a second-hand activity, relying on physical points of sale (POS).
What does a second-hand solution for retail allow?
A second-hand management solution allows retailers to manage their entire used products activity:
- – Second-hand and consignment
- – In-store and online journeys
- – Item-level product management
- – Regulatory compliance
How to manage second-hand in an omnichannel way?
The Orisha solution allows you to manage second-hand in an omnichannel way by connecting store and e-commerce journeys.
It allows you to manage in-store transactions and expose your second-hand catalog online, to offer a seamless experience across all channels.
How can I manage second-hand inventory?
In a second-hand solution, each product is managed as a unique reference (SKU).
This allows for precise tracking of the condition, price, and history of each item, unlike standardized new products which are tracked in bulk.
How to ensure regulatory compliance in second-hand?
The Orisha solution integrates legal obligations related to the sale of used products, including:
- – Collection of sellers’ identity.
- – Traceability of transactions.
- – Management of a second-hand dealer’s register. This allows retailers to remain compliant without complicating their operations.
Can a second-hand solution integrate with an existing ERP or POS?
Yes. The Orisha solution is compatible with Openbravo, Ginkoia, Fastmag, or any other ERP / POS, thanks to APIs.
It integrates into the existing ecosystem without requiring a complete overhaul.
Does a second-hand solution include an e-commerce site?
Not necessarily. At Orisha, we equip retailers with a physical store network and we work on the global experience: online and in-store.
Our solution exposes the second-hand catalog via API, which allows it to be integrated into an existing e-commerce site or any other digital channel.
How to pay second-hand resellers?
In a retail second-hand model, sellers can be paid via:
- – Vouchers
- – Gift cards
- – Payment methods managed by the POS These mechanisms promote loyalty and repeat purchases.
Is the Openbravo Second-Hand solution available internationally?
Yes. The interfaces are adaptable to different markets, taking local regulations into account.
Can an existing product reference be connected?
Yes. It is possible to connect an external reference via API to enrich product creation and facilitate data entry.
Discover other modules and complementary products
Openbravo Mobile POS
Effectively guide customers and provide them with exceptional experiences by equipping your teams with mobile solutions.
Openbravo SCO
Thanks to technologies such as RFID and mobility, you can implement intelligent self-checkout scenarios.
Openbravo Repair & Workshop
Improve customer satisfaction and expand your circular economy offering by providing product repair services.
Openbravo SSMS
Minimize store inventory costs, reduce stockouts, and streamline store fulfillment through efficient store inventory management.
Openbravo Web Order Preparation
Increase the efficiency of your store and warehouse inventory and optimize online fulfillment costs through intelligent selection of the best locations for order preparation.
Openbravo WMS
Provide flexible and automated support for the processing of all goods movements and inventory management in your warehouses.
Openbravo Reporting
A comprehensive, adaptable, and scalable analysis software, providing integrated reports within the Openbravo POS solution.
Ginkoia POS for sports goods
A complete POS software and management solution, offering rental, repair, and second-hand services for sports retailers.
