Orisha Commerce strengthens its collaboration with Decathlon with the deployment of Orisha Commerce’s mobile POS solution in France

DECATHLON, a global multi-specialist sports brand, and Orisha Commerce, the business unit of the French Orisha group specializing in SaaS solutions for unified commerce, are continuing their collaboration by deploying a mobile POS solution in over 300 stores in France.

Orisha Commerce’s Openbravo POS solution offers a more fluid experience, while improving proximity between in-store teams and customers thanks to personalized, frictionless and comprehensive support.

A European and then international roll-out confirms the determination of both companies to innovate and transform the DECATHLON shopping experience on a global scale.

Orisha Commerce, a global player in SaaS solutions for unified commerce (formerly Openbravo, but also Cow Hills, Fastmag, Ginkoia, Optimizers and Wolfpack) announces the large-scale deployment of its Openbravo mobile solution in DECATHLON stores, starting in France. This latest step in a partnership built up over more than 10 years aims to improve in-store interactions by offering a fluid, qualitative and personalized in-store check-out experience.

Since 2014, the brand has relied on the Openbravo solution powered by Orisha Commerce to modernize and diversify the POS operation models in its stores. Initiated in India with the deployment of the Openbravo Web POS solution, the collaboration has expanded to more than 35 countries and regions with a diverse range of traditional and self-checkout projects, as well as solutions dedicated to returns management and employee training. Today, DECATHLON is taking a new step forward with the implementation of mobile POS in its stores.

The mobility project, named mPOS, has three major objectives: to provide a more personalized and discreet checkout experience for customers, to speed up the payment process, and to reinforce the proximity between sales teams and consumers. Relying on the existing Orisha Commerce solution, DECATHLON employees can assist and advise customers throughout their shopping journey, without interrupting the relationship when it’s time to cash up, whether in-store or at outdoor events, and regardless of the device used.

In-store customer experience enhanced by mobility

DECATHLON has always been committed to strengthening customer relations and simplifying the shopping experience, especially with its self-checkout system. Thanks to Orisha Commerce’s mobile solution, via Openbravo, the brand now goes one step further by offering a personalized checkout experience. During the pilot phase, a clear increase in the customer identification rate was observed, underlining the positive impact of human support in the sales process. The result: enhanced customer satisfaction, a significant reduction in checkout waiting time and an increase in store traffic.

“With this mobile solution, we are reaffirming our ambition to simplify and enrich the customer experience while providing all our employees with high-performance solutions aligned with their missions. This innovation marks a major step in our worldwide digital transformation“,
emphasizes Ahmed Benomar, Digital Product Manager at DECATHLON

A quick and easy-to-implement solution

Orisha Commerce offers a quick and easy-to-implement solution, designed to meet the specific needs of each country. Since mid-April 2025, the mobile solution has been fully deployed in France, and will subsequently be extended to other European markets.
This major development in DECATHLON’s roadmap/strategy was presented at the last Tech for Retail trade show in November 2024, confirming the commitment of both companies to innovate and transform the customer experience and in-store checkout together.

About Orisha Commerce

Leveraging its portfolio of B2C, D2C and B2B SaaS solutions, Orisha Commerce enables retailers and brands to deliver seamless unified shopping experiences for customers and associates, from browsing and discovery to transaction, acquisition, and consumption across all physical and digital touchpoints.

With more than 3,500 clients including globally recognized companies such as adidas, Decathlon, SMCP, Tommy Hilfiger, BUT, Weldom, Brabantia, Hema, Miniso and PRG Retail Group (Prenatal,  Toys R Us Iberia), who have a presence in more than 100 countries, Orisha Commerce today powers more than 60,000 retail touchpoints, such as fixed tills, mobile POS, self-service terminals, kiosks, and facilitates online sales for over 1,000 businesses,  with a dedicated team of over 500 employees and collaborators spread across 11 offices in 4 countries.

Orisha Commerce is a business unit of the Orisha Group, a European software provider founded in 2003 serving the retail, real estate, healthcare, construction, and agrifood sectors. Since its inception, Orisha has helped businesses achieve success by offering technological solutions tailored to their needs. In 2024, Orisha achieved annual revenues in excess of 300 million euros and currently employs 2,000 people in Europe and supports clients in more than 100 countries

More information : https://commerce.orisha.com