2025 Gartner® Market Guide for Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers

  • 2025 GARTNER® MARKET GUIDE

Explore how Tier 2 retailers can transform customer experiences with unified commerce platforms powered by AI-driven POS. Get the latest insights on technology trends, essential features, and leading vendors.

 

This report explores topics such as:

 

  1. Key trends in AI-powered POS and unified commerce architectures.
  2. Must-have platform features for agility, mobility, and omnichannel success.
  3. Comparative overview of vendors and their capabilities.
  4. Practical recommendations for modernizing your retail technology.

 

Discover how Tier 2 retailers are leveraging next-generation unified commerce platforms, powered by AI-enabled POS systems, to deliver seamless, personalized, and resilient customer experiences across all channels

 

Access the full report

 

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Gartner, Market Guide for Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers, Kelsie Marian, Max Panther Hammond, 27 October 2025.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Orisha Commerce.

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